Welcome to Knowledge Centre

Ruth ECM


The purpose of this page is to provide useful tools for ECM Step Program participants to use in delivery of record keeping and associated activities that support best practice business and service delivery. Here you will find Advices you can modify to educate your users.  You will find educational and promotional guides and training tools.  You will provide templates to help you develop business documents that you will need to use to implement the Public Records Office Victoria Standards and demonstrate compliance to the ECM Step Program Annual Audit.

Need help?  Contact the ECM Website Administrator.  We will forward your request to the appropriate skilled professional.

All information on this site is subject to copyright and for the use of ECM Step Program members only.  Documents which have been produced by eassure must not be shared with any 3rd party without the authorised permission of eassure. Please refer to the copyright information attached below.